Digital | Insight | Strategy

Cutting the long
story short.

It's complex out there. Making informed decisions has never been more difficult - or more important. Let us be your filter, removing the noise and leaving you with the most relevant and game-changing thinking as the loudest signal ~

Your decisions made better.

Economies, markets, technologies and trends are in a constant state of flux, urging organisations to continuously respond and innovate. The mind-set must be pro-active rather than reactive and customer-focused rather than self-directed.

We'll help you to think differently and identify ways to transform your business into a responsive, digitally-mature organisation. Together, we can create a cohesive strategy that is both enlightened and commercially intelligent.

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Expertise

Combining a strategy-led approach with business insight and a deep understanding of technology, we help organisations maximise their investment in digital and improve the customer experience.

Insight

Break silos, generate ideas and see the road ahead

Strategy

Align initiatives and develop a common vision of success

Technology

Make the right choices and avoid expensive mistakes

Experience

Analyse, understand and optimise the Customer Experience

Evidencing Success

All Projects

A digital transformation

Swindon & Wiltshire LEP

Strategy and technology implementation of an integrated digital platform.
Marketing Strategy

De'Longhi

Growing brand awareness and sales for an under-penetrated product category.
Customer Insight

Leading Financial Services Provider

Customer experience analysis and strategy for a better self-service.

Experience

We are a team of digital experts with global experience, having worked with some of the world's most respected Consumer Goods, Financial Services, Hospitality, Public Sector, Retail and Healthcare companies.

A partner you can trust.

"Rika consultants possess a rare combination of knowledge about the latest trends in Customer Experience, the technical ability to execute on them, and the experience to do so effectively."

- Ivailo Ivanonv, Senior Product Manager at Progress