Transform your business

Bridge the gap between capabilities and customer expectations

Asking the right questions

We understand that businesses of all sizes and sectors desperately seek experts who know how to devise comprehensive and integrated strategies for the digital era. We also know that companies not only need answers, but need help in asking the right questions.
RIKA Digital answers these challenges by delivering deep insight, strategy and customer experience excellence to its clients through our team of talented and highly experienced digital professionals.

Insight

Insight process ensures that all stakeholders have a common vision of the audiences, challenges and goals of your business, and uncovers opportunities for further efficiency, organisational agility and growth.

Research & analysis
Workshop Days
Roadmap for digital success
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Strategy

Maximise business potency and connect the dots to develop a cohesive, digitally-mature strategy that is fully integrated with your business objectives. Adopt a devolved, iterative and dynamic approach to implementation.

Capability Audit
Audience Studies
Integrated Digital Strategy
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Technology

It is crucial and, at the same time, difficult for organisations to identify the right technology platforms. We help define, architect & deliver the right solutions that integrates fully into your business.

Technology audit
Architecture & planning
Development & implementation
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Experience

Understand and respond to your audience through data acquisition, interpretation and context-aware personalisation, and optimise your customer interactions by adopting intelligent CX and UX. Put the customer truly at the core.

The Single Customer View
Experience Design
Personalisation at scale
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Download our services factsheet

Achieve your business goals with our blend of technical, marketing and creativity expertise.

Services factsheet
Ivailo Ivanov Sitefinity

A partner you can trust

RIKA possess a rare combination of knowledge about the latest trends in Customer Experience, the technical ability to execute on them, and the experience to do so effectively.

Ivailo Ivanov
Senior Product Manager (DEC) at Progress

A partner with deep industry knowledge

We are a team of digital experts with a proven track record of delivery and global experience, having worked with some of the world's most respected brands in the Aviation, Financial Services, Hospitality, Public Sector, Retail, Healthcare and FMCG sectors.

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