We exist to help companies like yours deliver excellence in the Customer Experience, right across the organisation; from marketing, operations to customer service. With a strategy-first approach we ensure you can reach your audiences and delight your customers.
Businesses of all sizes and sectors desperately seek experts who know how to devise integrated strategies for the digital era. Moreover, companies not only need answers, but need help in asking the right questions. Discover how Rika answers these challenges by delivering strategy-first insight and customer experience excellence.
"Rika consultants possess a rare combination of knowledge about the latest trends in Customer Experience optimisation, the technical ability to execute on them and the experience to do so effectively."