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Make the right choices and avoid expensive mistakes

Technology

To understand, communicate with and serve your audience effectively, in the digital and in the physical, you need to make informed technology choices. With years of strategic, architectural and implementation experience, our Technology team can help you choose, integrate and exploit the right tools, fully realising their potential within your organisation.

It's Decision Support, perhaps where you need it the most.

How it works

TECHNOLOGY AUDIT
Review your current technology platforms, what works, what doesn't and why, providing a gap analysis of where you are and where your business strategy says you need to be.
ARCHITECTURE & PLANNING
An integrated technology platform architecture and a robust and agile implementation plan, cognisant of the big-picture and providing the connectivity, functionality and integration you need.
IMPLEMENTATION SERVICES
Design, develop, test and implement each component of your technology strategy using your in-house team and/or our production experts. Full support comes as standard.

Outcomes

Our Technology service draws on insights and strategic plans, reviews the technologies you already have deployed and determines what you need to deliver your vision. We can then design the right solution.

Integrating best-of-breed platforms with bespoke development, we help manage the implementation to ensure best practices are followed and the results exceeds expectations.

Let's talk

Evidencing Success

CDP, eCMS & CRM

Swindon & Wiltshire LEP

Strategy and technology implementation of an integrated digital platform.

Customer Self-Service

Leading Financial Services Provider

Customer experience analysis and strategy for a dedicated cognitive customer assistance platform.
De'Longhi Bean to Cup Coffee Machines

Putting the customer at the heart of everything

De'Longhi
Audience Research and Studies; Implementing an ongoing customer temperature check

    Asking the right questions

    Businesses of all sizes and sectors desperately seek experts who know how to devise integrated strategies for the digital era. Moreover, companies not only need answers, but need help in asking the right questions. Discover how Rika answers these challenges by delivering deep insight, strategy and customer experience excellence with our team of highly experienced digital professionals.

    Download Factsheet

    TECHNOLOGY

    Make the right choices and avoid expensive mistakes.
    Let's talk